Payment Policy

Payment Policy

Discover a seamless path to checkout at Kikovi, where we support an array of dependable and streamlined billing options. To maintain absolute clarity, all financial transactions are authorized instantaneously at the very second you finalize your purchase.

Accepted Payment Methods

We currently accept the following secure payment methods for customers in the United States:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover, JCB, Diners Club, Union Pay, Elo
  • Digital Wallets: Apple Pay, Google Pay.

Currency for Transactions

Every financial transaction conducted on our platform is executed exclusively in USD ($ - United States Dollar). For our international visitors browsing outside the United States, please be aware that your local banking institution may assess independent currency conversion charges during the settlement process.

Secure Payments & Encryption

Your security is our top priority. Every transaction on our website is processed using SSL (Secure Socket Layer) encryption, ensuring that your payment and personal information are fully protected. We are PCI-compliant and do not store any credit card details on our servers; all payments are handled by certified, third-party payment providers.

Payment Confirmation

After a successful payment, you will receive an order confirmation email with your order details. This confirms that we have received your payment and have started processing your order. If you do not receive a confirmation within 24 hours, please check your spam folder or contact us at info@kikovi.com.

Failed or Declined Payments

If your payment is declined, we recommend double-checking your card details, billing address (must match the card), and available balance. If the issue persists, please contact your bank or card provider. You may also reach out to our support team at info@kikovi.com for further assistance.

Payment Disputes

If you believe there has been an error or unauthorized charge, please contact us immediately at info@kikovi.com. We take all payment concerns seriously and will work with you to resolve any disputes as quickly as possible.

Contact information

Any questions or just like to talk to us? Please don't hesitate to contact us via:

Customer Service (Opening Hours):

  • Monday - Friday:  09:00 - 18:00 (GMT)
  • Saturday and Sunday:  10:00 – 16:00 (GMT)