Shipping policy

Last Updated: June 10, 2026

At Kikovi, we focus on maintaining absolute clarity and operational efficiency throughout our fulfillment process for all our patrons across the United States. Below, we have outlined the comprehensive parameters regarding our domestic transit and handling operations.

Shipping Summary

Feature Details
Shipping Territory United States (Domestic only)
Shipping Cost Free Standard Shipping on all orders
Order Cut-off Time 5:00 PM (EST - Eastern Standard Time)
Handling Time 1–2 Business Days (Mon–Fri)
Transit Time 5–7 Business Days (Mon–Fri)
Total Delivery Time 6–9 Business Days
Currency All prices are listed in USD ($)


1. Order Processing (Handling Time)

  • Order Cut-off Time: 5:00 PM (EST), Monday to Friday.
  • Handling Time: Orders are typically processed, quality-checked, and dispatched within 1–2 business days (Monday to Friday).
  • Orders placed after 5:00 PM EST on Friday or during weekends/Federal Holidays will be processed starting the following business day.

2. Transit & Delivery Time

Once your order has been dispatched from our facility, the estimated transit time is:

  • Transit Time: 5–7 business days.
  • Total Estimated Delivery: 6–9 business days from the moment of purchase.
  • Please note: Deliveries are made on business days only (Monday to Friday). During peak seasonal periods or US Federal Holidays, minor delays may occur.

3. Shipping Costs

We are delighted to provide free Standard Shipping on all purchases delivered across the United States. The final total presented at your checkout reflects the absolute definitive cost—guaranteeing there are no unexpected processing charges or secondary surcharges applied to your order.

4. Tracking Your Order

Once your order has been handed over to our carriers (such as USPS, UPS, or FedEx), you will receive a shipping confirmation email containing a tracking number. You can use this link to monitor your parcel's journey in real-time.

5. Delivery Constraints

  • We ship exclusively within the United States.
  • We currently do not deliver to P.O. Boxes or APO/FPO/DPO addresses.
  • Please ensure your shipping address is correct at checkout. Kikovi cannot be held responsible for orders delivered to an incorrect address provided by the customer.

6. Address Changes & Cancellations

  • Address Changes: If you notice an error in your address, please contact us at info@kikovi.com immediately. We can only amend details before the order enters the "Processing" stage.
  • Cancellations: You may request a cancellation within 12 hours of placing your order. After this window, the order may have already been dispatched, in which case it must be treated as a return.

7. Customs & Sales Tax

Since Kikovi ships domestically within the United States, no customs duties apply. Sales Tax will be calculated and applied at checkout where applicable, according to state regulations.

Contact information

Any questions or just like to talk to us? Please don't hesitate to contact us via:

Customer Service (Opening Hours):

  • Monday - Friday:  09:00 - 18:00 (GMT)
  • Saturday and Sunday:  10:00 – 16:00 (GMT)