Privacy Policy

Last Updated: June 10, 2026

This Privacy Notice outlines the protocols through which Kikovi (alternatively referred to as “the Platform”, “we”, “us”, or “our”) aggregates, utilizes, and manages your personal data when you explore our environment, engage with our commercial solutions, finalize a transaction via Kikovi.com, or otherwise initiate correspondence with our staff.

Throughout this framework, the identifiers “you” and “your” designate you as the individual consumer utilizing our Services. We maintain and process your confidential records in absolute alignment with governing United States federal and state privacy statutes, including comprehensive compliance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

1. How We Collect Your Personal Information

We collect personal information from three main sources:

  • Information You Provide Directly: Contact details (name, email, phone), billing/shipping addresses, payment confirmations, and customer support history.
  • Information Collected Automatically: Usage data collected via cookies and similar technologies, including IP address, device type, browser information, and Site interaction patterns.
  • Information from Third Parties: Data from essential service providers like Shopify (our e-commerce platform), payment processors, and US-based shipping partners to fulfill your orders.

2. Use of Personal Information

We use your personal information to provide you with our products and services, which includes:

  • Fulfilling Orders: Processing payments, arranging for shipping, and providing you with invoices and/or order confirmations.
  • Communication: Responding to your inquiries and providing updates on your order status.
  • Security & Fraud Prevention: Screening our orders for potential risk or fraud.
  • Marketing: Providing you with information or advertising relating to our products or services (only where you have provided consent).

3. Cookies & Tracking Technologies

We use cookies to operate our Site, remember your preferences, and analyze traffic. You have the right to manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your shopping experience.

4. How We Share Personal Information

We do not sell your personal information. We only share information with trusted third-party service providers to help us use your personal information as described above:

  • Service Providers: Such as Shopify (our store engine), payment gateways (e.g., Stripe, PayPal), and US carriers (USPS, UPS, FedEx).
  • Compliance with Law: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive.

5. Data Security and Retention

To guarantee the structural safety of your records during transmission, Kikovi deploys rigorous, market-validated protection protocols, incorporating advanced SSL digital encryption alongside strict PCI-DSS data security standards. We preserve your personal identifiers exclusively for the duration mandatory to execute your transactions or to satisfy binding United States statutory regulations and federal tax mandates.

6. Your Rights (US & California Residents)

Depending on where you live in the US (notably California), you may have the following rights:

  • Right to Know: Request to know what personal information we have collected about you.
  • Right to Delete: Request the deletion of personal information we have collected from you.
  • Right to Correct: Request that we correct inaccurate personal information.
  • Right to Opt-Out: Request to opt-out of the "sale" or "sharing" of your personal information (note: Kikovi does not sell your data).
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

7. Contact & Complaints

If you have questions about our privacy practices or wish to exercise your rights, please contact us at info@kikovi.com.

Contact information

Any questions or just like to talk to us? Please don't hesitate to contact us via:

Customer Service (Opening Hours):

  • Monday - Friday:  09:00 - 18:00 (GMT)
  • Saturday and Sunday:  10:00 – 16:00 (GMT)